Refund & Return Policy
At The Spa Consultants, we are committed to providing high-quality products and excellent customer service. Due to the nature of our products, we have a strict refund and return policy to ensure fairness and proper assessment of any concerns.

Returns & Refunds Process:
If you experience an issue with a product, you may request an assessment by following these steps:

• Submit Clear Photos – Provide images of the affected area (if applicable) and the product in question.
• Product Return – The product must be returned for evaluation within 7-14 days
• Assessment – We may require additional details, including a doctor’s report, to determine the cause of the issue.

Please note that submitting the required information does not guarantee a refund or replacement. Each case will be reviewed individually based on the provided details. Refunds or replacements are granted at our discretion.